FAQ

What size tip should I get?
We usually tell customers to use the same size Comply Foam Tip as you would with silicone tips.Size will make a difference in retention and noise reduction....
Fri, Aug 31, 2018 at 10:48 AM
How do I find compatible tips for my earphones?
Use the Fit Finder tool on our website to find what Comply™ tips fit your device. Type and select your earphone brand, then select your model, and voila, th...
Fri, Aug 31, 2018 at 10:50 AM
I don’t see my earphone brand and/or model listed.
Check out our full earphone compatibility listing here. If you still do not see your earphone, then consider our SmartCore™ products here. Still...
Fri, Aug 31, 2018 at 10:50 AM
What is the difference between Sport Pro, Isolation, and Comfort?
Sport Pro:  Secure-fit foam to keep earphones in place + SweatGuard ™ to keep sweat out during rigorous activity Isolation: Bullet-shaped for increased noi...
Fri, Aug 31, 2018 at 10:52 AM
What do the 100-600 numbers mean?
Many earphones have different soundport nozzles (the part the tip goes onto) and these numbers represent our different inner core sizes ranging from small t...
Fri, Aug 31, 2018 at 10:52 AM
What is a WaxGuard™ or SweatGuard™?
These are acoustically-transparent filters within the inside of the tips that block ear wax and debris (WaxGuard™) or sweat and moisture (SweatGuard™) from...
Fri, Aug 31, 2018 at 10:52 AM
Do you have an extra small or extra large?
Unfortunately, no. If you need extra small, use our Isolation or Sport Pro tips in the size Small. Make sure to compress the foam fully before inserting th...
Fri, Aug 31, 2018 at 10:52 AM
What is the SmartCore™?
The SmartCore™ is a patented inner core design that fits a large range of different earphone nozzle sizes and designs. Instead of purchasing our core-speci...
Fri, Aug 31, 2018 at 10:53 AM
How do I use Comply tips?
Installing tips onto your earphones and inserting tips in your ear canals is easy. Check out this video.
Fri, Aug 31, 2018 at 10:53 AM